Decided 0.5 Vistas Stood by it officially acknowledged Jan 16, 2025 their #27 worst decided on record

The AI is mandatory now, and so is the $3

Microsoft 365 Personal and Family prices rose $3/month with Copilot bundled in

The market's verdict: +4.7% on MSFT in the week after.

Status: Stood by it. Working as intended™

What actually happened

On January 16, 2025, Microsoft raised Microsoft 365 Personal and Family prices by three dollars a month, the first increase in twelve years, and the reason was Copilot: the AI was bundled into every consumer subscription whether subscribers wanted it or not. A lower priced "classic" plan without the AI does exist, buried in the cancellation flow, which is the software industry's most honest menu. The hike lands at renewal, so the surprise arrives personally, one subscriber at a time.

This one is officially acknowledged.

They did it more than once

Before that: Australia paid 45 percent more for Office, sued, and won refunds (Dec 2024)

Australia was the dress rehearsal. Everyone else got the same show without a regulator.

Links

↳ caused by Copilot in Microsoft 365 pricing update

Timeline

  • Jan 16, 2025 Stood by it Microsoft stood by it.